If you have any questions about your order or comments and suggestions,
please let us know at
contact us.
Payment Methods
To purchase an item, put it in your shopping basket by clicking on the "Add to Cart" button.
And follow the instructions shown on your "Shopping Basket" to complete your order.
All specifications and pricing subject to change without notice.
Ethno-Mart currently accepts payment by Credit Card or PayPal for international orders.
Your personal data is protected by SSL.
The safer, easier way to pay !
To comply with this payment method, you must be a member or you must become a member of PayPal.
International shipping and handling
We can accept international orders to Asia, Oceania, North America and Western Europe.
International customers please refer to the list of countries below to be acknowledged that your country is listed. If not found on the list, we are sorry that we are unable to ship your orders.
Countries we can ship to :
All items are to be shipped by Japan Postal Service EMS(insured) in discreet packaging from Tokyo, Japan.
All rates are in Japanese Yen (JPY), and will be converted by your credit card company into your local currency for your credit card statement.
rate / area
Asia
Oceania North America
Western Europe
Shipping and Handling per order
800
1,100
1,400
Shipping and Handling per item
100
140
170
Shipping and handling charges for your order will be ( per order ) and ( per item ) combined
unless specified as ( per weight ).
We cannot calculate your local import duties or taxes on international shipments.
You are responsible for paying any duties, taxes or customs fees charged by your local government.
We are strictly required by law to declare an accurate monetary value on all international shipments.
Returns
If an item is defective, we will offer you a refund or exchange.
Please inform us for a return authorization.
We will replace the defective item(s) at no cost or, if you wish to cancel the order, we will issue you a refund for the purchase price of the defective product after it has been returned to us.
Shipping and handling charges are not refundable. When you return merchandize to us, we recommend you to send it via an insured airmail. We are not responsible for lost returns.
Please keep in mind that most of the items we carry are underwear of an intimate nature, by law, cannot be returned once the package has been opened.
Privacy Policy
We are committed to protecting your privacy. Your information is strictly not for sale or trade, or used for any purpose other than to provide you excellent customer service.
All information provided will never be shared with the third party.
Should a situation arise in which we are imposed to submit by law or legal process to provide information about a customer,
we shall cooperate fully.
